Workshop Technician - MC Mawsley

WHAT YOU’LL BE DOING :

• As our depot service engineer you will maintain, repair, and inspect telehandlers, forklifts etc

• Carrying out work in our yard on new and used machinery

• Repair and Diagnose customers machines in our depot

• Providing Loler/Puwer inspections certifications 

• Liaise with the service dept to estimate and advise on equipment repair costs and repair timescales

• To provide technical support to our customers

• Complying with company guidelines on Health and Safety at work

• Any other duties that may be reasonably requested by your manager

• To be flexible if required to go out and support our customers

WHAT WE’RE LOOKING FOR :

Key Skills & Competencies

• Excellent communication and negotiation skills

• The ability to make decisions without recourse to others

• Problem solving skills, including priority setting

• The ability to work as a team member, whilst maintaining independence

• The ability to promote and maintain healthy working relationships 

• Business, commercial, financial & customer focus

• Good telephone manners and customer service skills.

• High level of understanding of mechanics and associated terminology

• Reliable, honest and trustworthy

• Flexible & Resilient

• Strong sense of ownership and enthusiastic work ethic

• The ability to manage the workshop engineers and Apprentice, also to manage the outside engineers if in our yard with relevant work.

Education / Professional Qualifications required for the position:

• You will be competent in electrical/hydraulic systems

• You will be experienced in fault finding / diagnostics (using a Laptop)

• NVQ level two or above 

• Have an up to date CSCS card

• Knowledge of Google Sheets and Docs or Microsoft equivalent 

• Hold a full clean driving licence

JOB’S CONDITIONS

  Permanent job to be recruited now

🔗  Reporting to: Service Manager

  Brixworth, Northampton