Senior Field Service Technician & Technical Support Training

Overview:
The Field Service Technician’s main role will be to undertake repairs and maintain equipment such as elevating work platforms, telescopic handlers, skid steers and forklifts. The requirement will be to work on DC electrical systems, hydraulic systems as well as mechanical equipment such as engines, motors and production machine equipment by performing the duties listed below.
Summary Details:

Reports to:            Service Supervisor


Main responsibilities:

• Undertake repairs, diagnostic troubleshooting and preventative maintenance on equipment such as telescopic handlers, elevating work platforms, rough terrain / industrial forklifts and skid/track / articulated loaders whilst in the field. 
• Effectively complete repairs and preventative maintenance to OEM standards
• Carryout diagnostic analysis, mechanical and technical repairs as directed on all variations of mobile equipment
• Conduct training for Operators on the correct method of operation and daily check maintenance of the new and hire fleet machine on site
• Carry out inspections for quotation on site
• Any other technical related aspects as and when required
• Ensure onsite safety principles and standards are always adhered to
• Carryout tasks in a safe and efficient manner

The Person:

• Previous experience in a similar role in an associated industry - Machinery: Telescopic Handlers, Forklifts, Tractors, earthmoving equipment etc. - desirable. 
• Strong work ethic and self-motivation.
• Well-developed mechanical and electrical aptitude.
• Proven time management skills with the ability to work independently.
• Advanced oral and written communication skills.
• Person who wants to participate strongly in the development of a growing business.
• Flexibility to work and adapt himself/herself to different cultures and new projects.
• Respectful to all internal and external clients.
• Languages: English (native tongue or fully fluent)

Benefits offered

• Company maintained service vehicle
• Mobile phone and laptop
• Technical development and accredited product training.
• Market competitive rates and allowances.
• Comprehensive induction program with ongoing support.
• Company provided specialised tools and diagnostic equipment.
• Company provided uniforms, safety footwear and all Personal Protective Equipment.
• Friendly team atmosphere.
• Career development opportunities .

Education, qualifications, work experience & licenses

• Trade certificate in heavy vehicles, plant, motor mechanic or equivalent 
• Demonstrated at least 2 – 3 years’ experience repairing heavy machinery (mechanical 80%, electrical 20%)
• Experience and knowledge of hydraulics, pneumatics and electrical systems
• Experience and knowledge of fault diagnostics and software
• Knowledge of health and safety policies and procedures, including hazard identification and risk assessment training
• Current Drivers Licence - essential
• Forklift Licence - desirable
• Current EWP High Risk Licence an advantage
• Telehandler Gold Card an advantage