Shipping Supervisor

Job Id:  43671
Job Family:  Production

Belvidere, IL, US, 61008

Employment Type:  Permanent

Set Your Future IN MOTION

Manitou is purposefully committed to you, its people. We continue to elevate our success based on a “One United Team” focus that enables our purpose-driven and agile work environment. We pride ourselves in fostering a work-life balance that allows flexibility in people's day-to-day lives. In an era when talent is in-demand, you will find an unwavering commitment to your personal and professional growth.



As a worldwide leader in handling, access platforms and earthmoving equipment, Manitou Group’s mission is to improve working conditions, safety and performance throughout the world, while preserving people and their environment. We design, manufacture, distribute and service products and solutions for the material handling, access equipment and compact earthmoving activities that work smarter, safer and reliably while delivering value to our customers.  Our high-profile brands include Manitou and Gehl, and we are proud of our network of 1,050 dealers throughout the world.  With sales in 140 countries, our team of 4,500 people are committed to delivering exceptional customer satisfaction.  We operate in more than 30 global locations to ensure proximity to our customers and services tailored to their needs.


Manitou continues on the forefront of innovation driving the green transition while also streamlining our operations guided by our customer-centric “New Horizons” roadmap. We are committed to providing safety and unique customer experiences worldwide. In sharing the same mission and values, our workforce remains engaged and passionate about what we manufacture and services we provide.



Responsible for directing all daily activities of the Shipping Operations including labor scheduling, customer order fulfillment, woodshop custom packaging, supervising and coaching to achieve daily goals and customer satisfaction while ensuring all safety programs, inventory / quality expectations, and service levels are being met.



  • Plan and schedule daily workloads using Progress Control Boards
  • Understand barcode scanning system processes and requirements to provide support/direction and training as needed.
  • Validate Data, record data and manage Team performance using DPR (Daily Performance Tool).
  • Monitor and Review individual job performance and coach as needed.
  • Insure Inventory and Quality Control Standards and Practices are being followed and meet expectations as they relate to customer order fulfillment.
  • Responsible to help maintain cleanliness and 5S standards within the operation and continue to help develop the 5S program in the areas
  • Participate in budget preparation and capex projects
  • Work with Projects/Maintenance Supervisor on upcoming projects as needed
  • Responsible for assisting with taking inventory during monthly purchasing of all warehouse supplies in the department
  • Monitoring of safety program, safety training & recordkeeping
  • Report quality and performance KPIs & practice root cause investigation and prevention of new occurrences to reduce errors in the department.
  • Oversee Export Program / weekly air shipments / monthly ocean shipments / sensitive documentation is managed and filed appropriately.
  • Responsible for carpentry custom packaging and ensuring safe practices are being followed to prevent injuries
  • Must be able to lift up to 50 lbs as part of the job function while using safe lifting requirements
  • Must be willing to be cross-trained in other areas in the warehouse as needed
  • Must perform within the Company Safety Program and Policies



  • Previous experience with a Barcode Scanning System/handheld preferred
  • Previous experience using an ERP system a must
  • Proficient in data entry, typing & number pad a must
  • Forklift Certification preferred (order picker, reach truck) must be able to pass the forklift certification test



  • Must be a self-starter, motivated and focused to work independently within the established perimeters assigned.
  • Must have solid communication and coaching skills
  • Computer skills are a must, google suite, reporting, data entry
  • Must be able to work with others and focus on team empowerment
  • Attention to detail and organizational skills is a must
  • Learn Lean Philosophy within the organization to focus on and participate in Continuous Improvement & Learning to improve processes, efficiencies and increased profitability



  • Bachelor’s degree in Business Administration or 3 to 5 years of experience in shipping operations with a focus on lean management.



  • Internal connections: Supervisors, associates, Parts Logistics Team, Purchasing
  • External connections: Customers, Vendors



  • This position is located in Belvidere, IL.
  • 10% travel



In addition to an inclusive compensation package, we offer a comprehensive benefits program, including: Medical/Dental/Vision, 401k including employer match, tuition reimbursement, community-oriented volunteer program, wellness activities, employee and family activities throughout the year, and so much more! See for yourself why Forbes ranked Manitou within the top 125 for World’s Best Employers.


Applicants must be authorized to work in the United States.  
Equal Opportunity Employer

Nearest Major Market: Rockford

Job Segment: Fulfillment, Data Entry, Warehouse, Shipping and Receiving, Forklift, Operations, Administrative, Manufacturing