Technical Communication Manager – France
Why work for Manitou Group?
Manitou is purposefully committed to you, its people. Based on a “One United Team” focus, we internationally cultivate our purpose-driven and agile work environment. As an equal opportunity employer, we cultivate, build and elevate our more than 6000 employees and their diversity across more than 30 countries we operate in. There are 6 main plants with locations in France, the USA, India, Italy and more than 30 subsidiaries all around the world.
Are you looking for a new opportunity? Join us to be part of our continuous success.
What are the role and responsibilities?
As Technical Documentation Manager for France, you will be responsible for ensuring that our documentation for all our product ranges is clear, accurate, and up to date. As a key player in product development, you will manage your area of responsibility with a focus on quality, costs, and deadlines to support our overall performance.
In this pivotal role, you will translate the group’s overall strategy into tactical execution in the field. You will support a team of specialists and project managers by providing them with the resources and vision necessary to produce world-class documentation. Beyond management, you will instill a culture of innovation: you will identify emerging technologies and optimize processes to transform the transmission of technical knowledge for the Manitou and Gehl brands.
You will work at the heart of a collaborative ecosystem, in close contact with Group Technical Documentation, Quality, Design Office, Special Projects, After-Sales Service, Customer Experience, and our external partners.
Key Responsibilities:
- Strategic Leadership & Team Excellence
- Lead and unite a team of experts by encouraging innovation, collaboration, and continuous skills development.
- Optimize resources: Manage the budget, plan workloads, and allocate staff to ensure we meet our commitments.
- Drive performance: Define and monitor KPIs to ensure regulatory compliance and adherence to internal quality standards.
- Embody the “Manitou Group” spirit: Ensure a user-centric approach
- Innovation & Global Collaboration
- Anticipate trends: Monitor technological developments in technical communication and propose innovative solutions aligned with the global vision.
- Harmonize standards: Collaborate with your international counterparts to define global standards (tools, multi-channel distribution, Myedocs, SmartEquip, video, etc.).
- Controlling costs: Deploy optimization solutions in design and translation without ever compromising on quality.
- Synergy projects and Partnerships:
- Support execution: Assist project managers in removing obstacles and providing a strategic vision for document deployment.
- Breaking down barriers between departments: Supporting senior writers in coordinating with cross-functional departments to integrate documentation from the outset of projects.
- Enhancing the customer experience: Designing creative solutions to offer a smooth and intuitive experience (use, spare parts, and services)
What do you need to succeed on this position challenge?
You have a higher education degree in Engineering or Technical Communication and at least 8-10 years of solid leadership experience in complex technical environments. Your career path has enabled you to master the entire document lifecycle, ideally in the industrial machinery sector. You are therefore able to combine a high-level strategic vision with a perfect understanding of operational issues.
As an expert in project management and change management, you are comfortable steering the transition to new digital standards and multi-channel distribution strategies. You oversee cutting-edge documentation tools while ensuring rigorous optimization of budgets and resources.
Your command of English is essential for leading our international bodies and ensuring the editorial excellence of our global materials.
Recognized for your autonomy and communicative energy, you know how to unite and motivate multidisciplinary teams to achieve excellence. Your excellent interpersonal skills enable you to build strong and lasting partnerships with all your internal and external contacts. Your proactivity, combined with a keen sense of organization, will be decisive in instilling a true culture of innovation within our network.
What does MANITOU Group offer?
- Position available immediately on a permanent contract
- Status: Fixed-rate executive
- Flexibility: 2 days of remote working possible
- Salary: based on experience Collectives bonuses + a works council and organized activities + Company restaurant + Public transportation allowance (70% or vehicle allowance or bicycle allowance)
- Accessibility: Based in Ancenis (44). Access by car or train from Nantes and Angers (20 min) + free Manitou shuttle available from Ancenis train station. Business travel will be required (5 to 10%).
What is MANITOU Group?
As a global leader in material handling, access platforms, and earthmoving equipment, our mission is to improve working conditions, safety, and performance worldwide, while respecting people and their environment. We design, manufacture, and distribute our products and solutions with passion, consistently guided by the satisfaction of our customers
To learn more about Manitou Group, click here
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