1. Home
  2. Job offers
  3. Quality controller

Quality controller

Job ID
45212
Date
Job Family
  • Quality
Type of contract
  • Permanent
, Permanent

The quality controller is responsible for controlling machines & managing the resolution of technical problems during production and for managing technical exchanges between the Product division (internally an or with external suppliers) and the Services and Solutions (S&S) division.

He is also responsible for monitoring product projects, ensuring that quality, customer and machine service issues are taken into account throughout the project.

 

Key Responsibilities :

 

Ensure the animation of technical exchanges between the Product Unit and S&S division:

 

● Respond to network requests expressed directly or via S&S (customer visits, hotline, responses to technical reports…), he/she is the technical referent for the European compact products for which he/she is responsible in the PU CAL
● Compile technical files for the Customer Satisfaction Committee (CSC)
● Participate in the CSC for its product range and, if necessary, lead transversal actions

● To estimate the campaigns and corrective actions required by customers and to propose them to his/her hierarchy
● Pilot the quality improvement for the small AL range with the Business Partner

 

As a product expert, provide support to the S&S division and to the networks:

 

● Collaborate with the warranty department in order to provide expertise regarding warranty requests submitted
● To be a force for proposal to his/her hierarchy and to the After Sales Service on the policy for handling known incidents on the product AL or other ranges
● Participate if necessary in certain dealer and subsidiary meetings, as well as in events such as national trade fairs, technical days, etc.

● Participate in customer training sessions on an ad hoc basis, in agreement with your hierarchy

 

Ensure that customer problems are taken into account and participate in the capitalisation of experience during new projects:

 

● Represent quality and service in the development of new projects related to AL or other
● Ensuring the delivery of the project milestones for AL or other range of projects
● Participate in design reviews and various project committees

● He/she alerts the project manager to quality risks and leads actions to remove
the risks.

 

Monitor the manufacture and assembly of prototype machines, pre-series, series heads and ramp-ups for the European Business Partner for the Small AL range :

● He/she makes sure that the defects found during the assembly of these machines are taken into account and/or planned by the departments concerned (design office, production, methods, purchasing, ….)
● He/she participates in the monitoring of machines in endurance

 

Steering customer tests of pre-production and production machines (“warm up” programme):

 

● He/she selects the customers in line with the project objectives and organizes these tests in a confidential manner within the network. In this capacity, he manages the relationship with the dealers concerned
● During the first few months of production life, he/she leads, in close collaboration with a network of representative customers, the project team to accelerate the identification and resolution of production life problems
● He/she is responsible for monitoring these machines independently, depending on the customer’s use (e.g. farming hours), the geographical location, the weather, the need to return to the factory for analysis, etc.

 

Qualifications & Skills Required :

● Skills : mechanical, production knowledge, quality tools
● Languages: English, Flemish (& French if possible) speaker, German would be appreciated

● Knowledge of Six Sigma tools, including Design of Experiments, APQPs, FMEAs, PPAPs
● Knowledge of computer programs such as Excel, Google suite

 

Job’s Conditions :

● 📅 Permanent job to be recruited now
● 🏆 C&B : compensation in accordance with profile, company health insurance…
● 📍 Job based in Zeebrugge with some business trips when needed

Apply
Link copied

Location(s)

  • Belgium - Perwez
To view this interactive map, you must consent to the Google Maps service.
Allow and display the map

Apply

To apply, please answer these few questions in advance.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Email address*
Country*
Drop files here or
Accepted file types: pdf, Max. file size: 5 MB, Max. files: 1.
    Drop files here or
    Accepted file types: pdf, Max. file size: 5 MB, Max. files: 1.

      Privacy Policy

      Information note on data confidentiality in the context of recruitment

      In accordance with Regulation (EU) 2016/679 on the protection of personal data, which came into force in the European Union on May 25, 2018, and the French Data Protection Act of January 6, 1978, amended accordingly, Manitou Group, made up of Manitou BF and its subsidiaries, is committed to protecting the rights of individuals.

      Protecting your privacy and your personal data is a priority for Manitou Group, and we attach particular importance to this in all our processes. The purpose of this information notice is to inform you about how your personal data is processed during the recruitment process, and about your rights in this respect.

      Who are the Data Controllers of your personal information?

      Our recruitment site allows you to consult job offers from Manitou Group's various companies and subsidiaries. MANITOU BF and its subsidiaries may process, as Data Controller and under its own responsibility, or jointly, where appropriate by Manitou BF, the data collected once you have submitted your application.

      What data about you is collected by Manitou Group?

      If you apply for a job with one of the Manitou Group's companies, the personal data processed by these companies may only be that required for recruitment purposes. The main categories of personal data processed are as follows :

      • your identity, in particular your marital status, postal and email addresses, telephone number, etc.
      • economic and financial data, such as desired remuneration
      • your professional experience
      • your educational background (CV, covering letter, etc.)
      • your assessment data (results of video interviews, tests, etc.)
      • images and videos
      • your references to social networks
      • your login details, such as user or account, password and connexion logs.

      What are the purposes of processing your personal data?

      Manitou Group companies may process your data for the following purposes :

      • Recruitment management:
        • Manage your candidate profile, your applications and your exchanges with Manitou Group ;
        • Guarantee the selection of applications by checking that your profile matches the positions to be filled ;
        • Search for applications for vacancies or recruitment-related events from our recruitment tool or any other source, such as professional social networks.

          Note: In order to select the most suitable profiles for the various jobs, we use sorting software based on algorithms that produce automated individual decisions. In this context, you have the right to request the intervention of a human being, to express your point of view regarding the decision and to contest it. To exercise these rights, please refer to the section "What are your rights and how to exercise them?”
      • Candidate assessment : To determine your professional skills required for the position, you may be asked to take part in assessments, tests and interviews (physical or video).

      • Candidate access management:
        • Secure personal access;
        • Error handling support.
      • Improving the candidate experience: Your personal data may be used to monitor the quality and continuous improvement of our products and services.

      • Recruitment marketing: Sending candidates communications about potential positions, according to their relevance.

      • Legal compliance: We use your personal data to comply with our legal obligations, including in response to an authority or court order or a discovery request.

      If your application is successful, you may be asked to provide other information relating to your personal data, which will be required to draw up your employment contract with a Manitou Group company.

      Why are we authorised to process your personal data?

      Manitou Group companies require a lawful basis for processing your personal data. To this end, your personal data is processed in accordance with the following provisions :

      • Your consent: Your explicit consent is required to process your application in one of the companies or subsidiaries of Manitou Group. It is on the basis of this consent that your personal data is processed.

      • Compliance with a legal or regulatory obligation: Manitou Group companies process your personal data where required by law, in order to comply with local employment laws and national security regulations.

      Who can access your data?

      • Authorised persons involved in the recruitment process working on behalf of Manitou Group companies and subsidiaries ;

      • The authorised persons of the Manitou Group's companies and subsidiaries, for the purposes defined in this confidentiality charter ;

      • IT service providers working on or providing support for our systems ;

      • The judicial or administrative authorities where this is necessary to comply with the law in force.

        • Do we transfer your personal data?

        The Manitou Group's Data Center is based in France. For some of the services we offer (particularly those accessible via the web), we use specialist partners (considered as subcontractors) who may host data outside France and the European Union. For example, we use partners such as IT service providers, social network providers and marketing agencies.

        How long will your personal data be kept?

        Your personal data is kept for as long as is necessary for the fulfilment of the purposes, in accordance with legal or regulatory obligations and internal procedures.

        In this context, your personal data is processed for a maximum of twelve months after the last use of your candidate account.

        In the French companies of Manitou Group, personal data is archived for a maximum of five years after the last use of your candidate account.

        In the event of litigation, Manitou Group companies and subsidiaries may retain personal data until the end of legal proceedings.

        Security

        Given the nature of personal data and the risks involved in processing it, Manitou Group implements technical and organisational security measures to protect the security and confidentiality of the data under our supervision against accidental or deliberate manipulation, loss or destruction, and against access to such data by unauthorised persons.

        Our safety procedures are constantly being improved as new technologies emerge.

        What are your rights and how can you exercise them?

        You have a number of rights regarding the protection of your personal data :

        • Right to be informed: In order to guarantee fair and transparent processing, you may receive from Manitou Group companies any information concerning the processing of your personal data.

        • Rights of access and rectification: You have the right to request access to your personal data and to rectify inaccurate data. Under this right of access, you may obtain confirmation as to whether or not your personal data is being processed and, if so, access to it.

        • Right to erasure: You have the right to obtain the deletion of your personal data in certain cases, such as when the personal data is no longer necessary for the purposes for which it was collected. However, this right to oblivion is limited with regard to the legal and contractual obligations of the companies and subsidiaries of the Manitou Group.

        • Right to limitation: You have the right to restrict the processing of your personal data by Manitou Group, for example where such processing is unlawful, and to object to it by requesting the deletion of your personal data. In such cases, your personal data will only be processed with your consent or for the exercise or defence of legal claims.

        • Right to data portability: In compliance with the conditions defined by the law, you have the right to receive the personal data that you have provided to us, in a structured, commonly used computer format, and to transmit it to another Data Controller.

        • Right to object and withdraw consent: You have the right to object to the processing of your personal data for a legitimate reason at any time. You may also withdraw your consent at any time. However, please note that if you object to the processing of your personal data, we will not be able to process your application.

        To exercise these rights, you can contact us by email at the following address, providing proof of your identity : privacy@manitou-group.com.

        If you are not satisfied with the answers provided, you have the right to lodge a complaint with a personal data supervisory authority about the processing of your personal data.

        For France: www.cnil.fr/en

        Changes to this information notice

        We may update this notice to reflect changes in our practices and services and to comply with data protection laws and regulations. Where necessary or required, we will inform you by any means and/or seek your consent. We therefore invite you to consult it each time you visit our site so that you are aware of the latest version.

      Consent*